Alpaca Account Troubleshooting
Random For anything that doesn’t fit in other topics. Keep it civil!
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Issues Placing an Order
Q - Why can’t I place an order? If you’re having issues placing an order, please ensure that your API keys are up to date. You can see your current API key on your dashboard, and you can generate a new one there, if the … |
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1 | 3670 | August 13, 2020 |
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Alpaca System Status
https://status.alpaca.markets/ The status page provides status information on Live Trading API Paper Trading API Dashboard Alpaca Data API Polygon Account |
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1 | 1239 | August 10, 2020 |
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Managing my account
Q - What if I have forgotten my password? If you have forgotten your password: Go to the login page and click Reset My Password. A message will be sent to the email address on file with instructions for resetting your … |
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1 | 4108 | August 10, 2020 |
| How to file a question or an issue |
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2 | 1326 | September 3, 2023 |
| MFA code not sent |
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0 | 5 | July 16, 2025 |
| [outage?] I can’t sell or close my position even on the website |
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0 | 15 | July 16, 2025 |
| Orders only show as "accepted". Not "new" or "filled" |
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2 | 724 | July 1, 2025 |
| Technical question settling PDT, not using margin |
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0 | 21 | May 5, 2025 |
| Failed to Generate New API Key |
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0 | 24 | May 1, 2025 |
| Unable To Delete New Paper Account, Would Like to Reinstate Old One |
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0 | 33 | April 24, 2025 |
| Orders are not getting executed using API |
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0 | 27 | April 23, 2025 |
| Error resetting password |
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0 | 11 | April 15, 2025 |
| An error occurred trying to deposit funds account is not allowed to deposit funds |
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2 | 36 | April 15, 2025 |
| Day trading buying power stuck at 0 |
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3 | 829 | April 13, 2025 |
| Paper account options limit orders |
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3 | 56 | April 8, 2025 |
| Account restricted to liquidation only |
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0 | 28 | March 31, 2025 |
| Positions/Portfolio Current Price/PL Not Updating/Accurate |
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1 | 72 | March 27, 2025 |
| Paper trading API key changes with reset |
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4 | 1260 | March 27, 2025 |
| Bug: SMS MFA not working |
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0 | 31 | March 18, 2025 |
| Can't reset my paper account |
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2 | 542 | March 14, 2025 |
| "account is not allowed to fund |
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3 | 1031 | March 8, 2025 |
| Trouble after being approved for lvl options |
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0 | 25 | March 5, 2025 |
| No button to reset paper account |
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5 | 380 | March 4, 2025 |
| Order not Created - Account not authorized to trade |
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8 | 2077 | February 26, 2025 |
| Unknown asset 358CVR025 in my portfolio |
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3 | 345 | January 23, 2025 |
| Day Trading Buying Power Issue |
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0 | 31 | January 18, 2025 |
| Dashboard is showing incorrect chart from 2 days ago |
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1 | 41 | January 13, 2025 |
| Bug in Papier Trading NaN% Positions after a Time and |
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0 | 18 | December 25, 2024 |
| My transfer ended at a different trading platform! |
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1 | 56 | December 23, 2024 |
| Bracket order based on % |
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3 | 562 | December 19, 2024 |