Managing my account

Q - What if I have forgotten my password?

If you have forgotten your password:

Go to the login page and click Reset My Password. A message will be sent to the email address on file with instructions for resetting your password. If you do not receive the email, c heck your spam/junk folder.

NOTE: You cannot reuse a previous password.

Q - What is the S.E.C. Rule 14b-1 preference and how does it affect me?

Under rule 14b-1© of the Securities Exchange Act, your name, address and relevant investment holdings are required to be disclosed to issuers whose investments you own.

You may opt out of this disclosure requirement. If you would like to change your preference on this disclosure at any time, please contact us at

Q- How can I change my password?

If you would like to change your password, log out and click the “Reset my password” link on the login page.

You will receive a password reset email to your email address on file. If you do not see this email in your inbox, please check your spam folder.

Please make sure that you are submitting an entirely new password. If you try to reuse a previous password, you will not be able to log in.

Q - How can I check the status of my application?

To check if we’ve approved your account, log into the dashboard on the website to see the status of your application. We’ll follow up with you via email if we need anything else!

Please note, your account application may be the subject of further review for various reasons, including:

  • We need additional documentation to verify your identity
  • Due to a lack of credit history, we are unable to verify all of your information and may require additional documentation unrelated to credit applications
  • We’re reviewing your application in further detail to verify and protect your identity.

If you have any questions about your application status, feel free to send an email to