Hey I keep getting 403 Forbidden on all of my API requests when using my live accounts, even when the links and keys match. I can use my paper ones though, any reason why this is?
I am facing the same issue. I am on the paid plan, and the data loading is not working with live account api keys…
What routes are you hitting? I’m not having any issues at the moment.
Surprisingly, the api key and secret key for live account is working now. I guess the refresh for regenerate takes a few hours? I am on paid subscription by the way.
But when I request for market history of
feed=otc, in, say
out = api.get_bars('GS', TimeFrame(15, TimeFrameUnit.Minute), start, end, feed='otc')
I get the following, subscription does not permit querying OTC data
subscription does not permit querying OTC data
Not sure why this is raised when I’m paying for the subscription.