Alpaca displays wrong balance in account balance screen (see pic below).
When the page first opens it shows the right balance but then it recalculates and adds an extra $722
Where does the extra $722 comes from?
How can i cash out the extra $722?
Alpaca displays wrong balance in account balance screen (see pic below).
When the page first opens it shows the right balance but then it recalculates and adds an extra $722
Where does the extra $722 comes from?
How can i cash out the extra $722?
There’s an error in mine too, but I am missing about $2100… maybe they gave you some of mine haha. I have a ticket into support but have not heard anything back. There was an error a few days ago in my account where it was off by a lot more.
I work in finance for over 25 years. There is a golden rule in the industry - never fu** with other people’s money. Alpaca is yet to learn that the hard way.
Did they solve this for you yet @SpyToTheSky? I finally got a message that they are working on it.
No they did not solve the problem yet. Today they deduct 2k from my account, probably goes back to you .
Also i like how in the top right corner on a down day they show my account is 1.18% up! Whoever wrote their back-office must go back to school. And the account infra-day balance chart on the main page is utter garbage. Funny thing is it used to work fine up until about a month ago.
Today my account shown a loss of 2.78% when in actuality i made money.