Why I cannot withdraw Crypto?

Alpaca Account Troubleshooting Random
1

I have successfully added external address and have crypto assets . but it does not allow me to withdraw, saying " Failed to create a withdrawal"

2

Hello @Henry_Zhang,

For such technical requests, please send an email to support@alpaca.markets.

Thanks!

3

Yes I have ,but there is no one responding to my request.

H

4

@Henry_Zhang Would you mind sending me your ticket number so i take a look? Thank you!