Unable to trade crypto after reset

Alpaca Trading
1

Hi,

I seem unable to trade crypto on my paper trading account after resetting it with new keys. When attempting to place an order (through code or on the website) I get the error: "crypto orders not allowed for account"

Additionally I am unable to place crypto orders on the live account, I get this error: "invalid crypto time_in_force"

Here is the code I am running to place the orders, I get the same error messages on the website

alpaca.submit_order(
    symbol='BTCUSD',
    notional=5,
    type='market',
    side='buy',
    time_in_force='day'
)

Any ideas?

2

Hi @taigaclaw , kindly send an email to support via support@alpaca.markets

1 Like
3

Did you put your new keys in your code?

Also, apparently crypto orders will no longer support time_in_force='day', although you shouldn’t be affected by that yet…

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4

Interesting, where did you find that snippet? Can’t find that anywhere, was it part of an email?
I am definitely using the proper keys, for example I can use them to do other things, like request latest crypto bars…etc., just not place this specific order.

5

Yeah, it was in an email from earlier today. Strangely, they don’t seem to have mentioned it anywhere else. Not even in the documentation page that they link to in the email…

6

Hi,

Thank you for contributing! We have a dedicated discord focused solely on Crypto related queries with an active community and more engagement. Feel free to join via the invite link below;

Best,