Issue with crypto trading after account reset

Alpaca Account Troubleshooting Random
1

Hello,

I just reset all my account settings and then I get “crypto orders not allowed for account” error.

The application was working properly just before and every order was going through. Any ideas or hints.

Thanks

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2

I also am having this error. Seems to be an outage.

1 Like
3

Hello, also having this error here.
Tried both in the website and the API for my paper account after account reset

4

Yup. Same here, my account now says “Waiting for approval” In the configuration settings.

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5

Just to keep everyone up to date.
Issue still happening.
Account shows enable for crypto both in the website and the API under /account
Even when I try to buy in the website I get the message:

Order Not Created

crypto orders not allowed for account

I wonder if that will ever get any real traction with Alpaca support.
It’s very serious for me. I’m starting to learn different APIs from other brokers

6

Also getting this problem after an account reset

7

Hi All,

Just so you all are aware, the issue can be resolved by generating a new key again.