hi, my phone broke today which means i have temporarily or permanently lost access to my authenticator apps. I signed in to alpaca this morning and still have it open. I installed a new 2FA app on my pc and i was hoping to switch to that instead, but it is asking me for an authenticator code to do that. I would like to still be able to access my brokerage account while i get this figured out.
@kyleflynn Send a short email to support@alpaca.markets. Include your account number. They may ask you a few security questions but can then disable MFA or get you in some other way.
Thanks Dan. I just did that. Hopefully this will be an easy fix.