I can’t login to my alpaca account because of my MFA - it is not connected to my phone number. I’ve reached out to customer support 3x about this and keeps getting ignored. I ended up paying for the 100/mo - and now i can’t login.
Please get back to me, i haven’t been able to trade manually due to this issue.
@Carlos_Tiscareno What is the ticket number you received from Alpaca support? They are the only ones who can reset MFA, but I can check into prioritizing your ticket.
I am losing my mind trying to get my MFA Code! You seem to have the answers Dan. I have sent my account number, API, Email, Phone number, and a pear tree. Please help me 
(latest) ticket number 282122. Much appreciated!
Thank you Dan! This is the ticket number i was given. I been struggling for three days now…
281885
@Carlos_Tiscareno Can you log in now? Is your MFA working? I see support got back to you, but reply if there are still issues.
@Rebeckya I have found your support ticket and have it prioritized to get you into your account ASAP.
Yes I have it now, appreciate your help Dan. You’re the best!
Thank you Dan! I did receive two emails in the night stating my ticket is now canceled and then followed by a rate my experience email. I’ve been locked out since the 17th and am truly frustrated. Do I start another ticket? I’ve responded to every email with my requested information. I’m at a loss here.
@Rebeckya Apologies for the inconvenience. Read the email you received from support today, ticket number 282122. It’s asking for a couple of pieces of identification to reset your MFA. Reply with the requested information, and you should be good to go.
@Dan_Whitnable_Alpaca I also faced the same issue, but it seems all good now actually.
I am also having this issue. I have opened up a support ticket and have sent several emails but no response. I can’t even login , this really is frustrating. The request ticket is : 355911
Please help.
@ShriHari Apologies for the delay. There should be someone from support resetting your MFA and getting back to you soon.
Thank you Dan. This is now resolved. I really appreciate your Support team’s help.
Dan GM… I have a similar issue where I can’t log in due to the MFA code not being sent. I have a couple of tickets open on this and am waiting for a response. 367101 and 367467. I’m ready to take the next step and pay for the $99/mo. but can’t get logged in to begin that service… Thanks Rod