Realized Gains/Losses Seems Incorrect in Account Statement Document

Alpaca Account Troubleshooting
#1

Environment
Windows using Python with PyCharm

Alpaca SDK Version
alpaca-trade-api = 2.1.0

Other Environment Details
Issue is found in the Accounts->Documents->Account Statement (for the given month)

Problem

Summary
I currently am allowing a program to buy/sell based on given triggers and its expected to only sell when making a profit. When reviewing the trades for a given month, it appears to only have gains and not losses. Upon reviewing the “Account Statement” provided by Alpaca, it shows that, for instance, realized gains of $150 and realized losses of $130. Does anyone know if this is calculated correctly or has noticed similar issues?

This is my first post so I am not sure if there is support via email/chat that I should be sending this request to.

Paper or Live Tradng?
Live Trading

Example Code
Not code related.

#2

After further review of all the sell orders for the month and cross comparing with all buy orders for the last 4 months, none of the positions sold for a loss with 3 positions being older than 4 months. The total sells were 36 so the 3 would not have the impact of such a massive realized loss.

Does anyone know of the # to call for Alpaca support? I think I need to take this up with them.

#3

@rpekarch We don’t offer Phone Support but you can write to support@alpaca.markets with the details of your issue and we will get back to you

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