Bank linking failing with success message

Alpaca Account Troubleshooting
1

Environment

Language
N/A

Alpaca SDK Version
N/A

Other Environment Details
Google Chrome Browser for web app

Problem

Summary
Bank linking fails 100% of the time across multiple devices. Unable to fund my account.
I am attempting to use the webapp UI to link my Chase bank account for ACH transfers. I receive the success message, but have no ability to transfer money and am still prompted to link my bank account. This makes me incredibly nervous and cautious of Alpaca.

Paper or Live Tradng?
Live Trading

Example Code
N/A

2

Hi @fisher

Could you please DM me your account number? We will check the issue in our logs.
Thank you

3

I too have this issue, was a resolution found?

4

I am still working with support to resolve the issue, have not heard back from them in some time now.

5

same here :thinking: … done it twice …