Account not authorized to trade after Feb and new API Keys

Alpaca Account Troubleshooting
1

Im getting this message when hitting the order endpoint from both my apps which I generated new API keys for yesterday. Both accounts worked all February and stopped now. From the header I see that its sending to the correct address. Both accounts hold several 100K and are day trading accounts, why am I not authorized anymore?

2021-03-02T14:27:59.586918+00:00 app[web.1]: error: { code: 40310000, message: ‘account is not authorized to trade’ },
2021-03-02T14:27:59.586918+00:00 app[web.1]: options: {
2021-03-02T14:27:59.586918+00:00 app[web.1]: method: ‘POST’,
2021-03-02T14:27:59.586919+00:00 app[web.1]: uri: ‘https://api.alpaca.markets/v2/orders’,
2021-03-02T14:27:59.586919+00:00 app[web.1]: qs: {},
2021-03-02T14:27:59.586919+00:00 app[web.1]: headers: {
2021-03-02T14:27:59.586920+00:00 app[web.1]: ‘content-type’: ‘application/json’,
2021-03-02T14:27:59.586920+00:00 app[web.1]: ‘APCA-API-KEY-ID’: ‘mykey’,
2021-03-02T14:27:59.586920+00:00 app[web.1]: ‘APCA-API-SECRET-KEY’: ‘mysecret’
2021-03-02T14:27:59.586920+00:00 app[web.1]: },

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2

i got the same problem too, with no reason.

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3

I have the same problem too. Wish someone from Alpaca team would monitor these forums.

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4

Man I have searched everywhere for this and haven’t found a single solution yet. Is this just not widely used, or like why can’t I find anything recent on here.

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5

The fix for this issue was to send them 5 emails with this issue which they replied to they had to manually authorize the api keys. Few hours later they have been working. Its a pain since March, but you should probably do the same.

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6

Ah ok. Well the way I fixed it was resetting the API keys until the account was marked as active by calling to it with python.

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7

Why am I all of a sudden getting messages “not authorized to trade”? Was working fine yesterday.

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8

I am also getting this issue today after resetting this morning. Anyone have any ideas?

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9

Was having the same problem here, “account not authorized to trade” after resetting the account. Everything got back to normal, just had to wait a bit.

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10

I saw this issue yesterday for about an hour or less before it resolved but now it’s happening again. I cannot place paper trade orders via the API or the web UI and I reset my paper trade account last night.

The Alpaca API status page indicates everything is functioning normally so I’m guessing Alpaca staff are unaware of it.

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