I’m trying to do a withdrawal but the withdrawable amount shows $0.00 i need help.
Generally, one can only withdraw positive settled cash in ones account. This implies one cannot withdraw if there is existing borrowed margin (ie one cannot withdraw borrowed funds) and one needs to wait 2 trading days after the sale of any securities for funds to ‘settle’ in the account.
Does that seem like it may be the issue? If you would like more account specific help, send an email to firstname.lastname@example.org. Just copy and paste the above post but ensure you include either your account number and/or the email address associated with the account. The support team should be able to resolve any issues.