Hi, I need support.
I’m using: app.alpaca.markets, where I have an account for income oriented portfolio and I’m receiving hundreds of $ per week, from dividends and premiums.
I’m using 1.5x margin, more or less, although Alpaca gives the option to go to 2x if needed, I never use it.
Currently, in my dashboard, at account balances, my withdrawable money sits at $0 and this is what I don’t understand: if I’m receiving hundreds of dollars per week, why can’t I withdrawal that money?
What is happening to those funds? Because even if I withdrawal them, my margin rate (if all assets quotation maintains steady) will not change and I’mwell within the margin limits, given to me…
Also when the dividend/premiums money is paid, I don’t see any decrease in margin utilization…
So I’m guessing something is wrong. Please help!
I’ve sent an email to alpaca’s support over a week ago and haven’t received any useful answers…