Unable to close a positions on live account

I am unable to close or liquidate any of my positions on my live account via the UI or the API.

I continue to receive this error: us_equity orders not allowed for account


Does anyone know what could be causing this issue?

Support has been contacted and it was pushed to account management, still waiting to hear.

Running into the same issue here. Wondering if you had any update on this? Thank you!

I had to contact support and they resolved the issue pretty quickly. They didn’t say exactly why it happened, just that it was some issue on their side.

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Really appreciate the quick response. Thank you and glad to hear it was sorted out for you.