Paper Account Not Found after Resetting

I cannot access paper account anymore today after a reset. So basically I am locked out because I cannot get new API keys for the new paper account.

I tried incognito and different browsers, no luck. After I try to switch to paper account, the page data goes empty, shows as “Guest Account” and I get this error.

What can I do to fix?


This was a bug in how the paper account got setup on the backend. It’s been resolved by the Alpaca Engineering Team with a longer term fix added to the development queue. (so this situation won’t happen again on other accounts).

Thank you for taking care of this.

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