I cannot access paper account anymore today after a reset. So basically I am locked out because I cannot get new API keys for the new paper account.
I tried incognito and different browsers, no luck. After I try to switch to paper account, the page data goes empty, shows as “Guest Account” and I get this error.
What can I do to fix?
This was a bug in how the paper account got setup on the backend. It’s been resolved by the Alpaca Engineering Team with a longer term fix added to the development queue. (so this situation won’t happen again on other accounts).
Thank you for taking care of this.
It is still happening
@developerzava Where are you getting the error you posted? What were you trying to do? I can check the logs and may be able to some clues from that.
this is on the dashboard, i generated new paper account API keys, then few minutes later reset my account and the error started popping up