Withdraw error on my account

Hi! Trying to get my funds back and see error “Failed transfer request (deposit)
forbidden.”

Transfer Request Failed

Your request to withdraw $1,000.00 has failed.

My account number is 956551207, balance is 1005$
withdrawal destination is my bank account in the UK via “Outgoing Wire” on your webpage. I also couldn’t find any option to check or change my external account details.