I made this post which didn’t warrant a response from staff for some reason:
I think this is my final post. I don’t see a future with a platform that has a bug this massive. The situation would be made better if anyone from alpaca would give some explanation or guidance, but they’re not here.
I had such high hopes for alpaca trade, but trapping you in a position without being able to exit is super dangerous to me. That’s just asking me to get wiped out. @Alpaca-Dev you win. I’ll concede and find another platform.
Not aware of your situation or sequence of events, but I agree that the site has major performance and design gaps that border on dangerous. It’s kind of lost on deaf ears though, because all online brokers have terrible UI and design, so what ends up happening is they just play the box with regard to whatever type of market they inhabit. Possibly one of the better aspects of a litigious society, but it takes someone getting really screwed before anything changes.
If you worked here, I would be more than happy to work with you to improve everything.
