Downgrading market data subscription to free doesn't work

Hi

I have tried multiple times to downgrade my current unlimited market data subscription to free, and it doesn’t work. It keeps returning to alpaca dashboard without actually downgrading. I don’t wish to get charged every month when I am not using the unlimited market data access nor I am able to downgrade.

Thanks in advance.

1 Like

I am also having the same problem and I am looking for a refund cause they just charged me again