Account is in rejected status Soy novato, ayuda!

Hello, I am developing my application for alpaca and my next step was to make me a premium account for unlimited market data, but it rejects me with the following message:
account is in rejected status
I am from Uruguay and I am making an application for myself, to start in the world of trading.
Can someone tell me what the problem may be and if it can be solved? :relieved: