Unable to update/edit profile

Alpaca Account Troubleshooting Random
1

I am unable to update/edit my account info like address and phone number. I do not see the Edit button when I navigate to the https://app.alpaca.markets/brokerage/dashboard/profile link.

I do not see any messages about my account being locked/disabled. How can I proceed? Is there a customer support email that I can try to contact?

2

Currently, users must contact support (support@alpaca_markets) to change their address and/or phone number. Sorry for the inconvenience. You should be able to place trades and use the API as always.