Issues with bracket orders being held

Hi! Im having some issues with my bracket orders.

Entering the order is not an issue, however, exiting it is. Sometimes (but not all the time) the limit sell portion used to exit the trade is in the “Held” status, even when the entry has been 100% completed. I also have had some issues with the stop loss. When the price goes below the stop loss, sometimes the order is not converted from a held order to open order, and the trade is not closed.

Does anyone have any idea why this is an issue, and how to fix it? I am inclined to think it’s a bug on alpacas part, but I am not sure.

@firenibbler Could you post the parent order number? I can maybe check what the issue was. Also, is this in paper or a live account?

This is in a paper account. One of the orders is 99446e63-e5df-4b9c-bc4b-69b129e6b892

I have noticed that about 5/6 of all my bracket orders, after they are fully initiated, result in both a “held” stop loss and a “held” take profit.

Thanks for the help dan!

same issue that i’ve been having and got no help 2 months ago.