429 Error Codes For Unlimited Plans?

I reached out to support for help on this, but the gist is I recently upgraded to an unlimited plan. A single API call on my deployed AWS solution and immediately receive 429’s, however identical code with confirmed identical settings with the deployed solution ran locally and it works.

  1. Why is 429 the error code for whatever is going on here? It’s clearly not a rate limiting issue.
  2. Does this project need documentation help?
  3. Does this project also need technical support?

My first impressions with this product are not great, so I am hoping for solid support to redeem it. Otherwise, a more expensive product that actually works is what I’ll switch back to. I want to like market data from Alpaca, but if basic functionality cannot be supported out of the gate things aren’t looking promising.