# Why am I getting and error when I try to withdraw?

**URL:** <https://forum.alpaca.markets/t/why-am-i-getting-and-error-when-i-try-to-withdraw/11622>\
**Category:** Random\
**Created:** [January 20, 2023, 4:37am UTC](https://forum.alpaca.markets/t/why-am-i-getting-and-error-when-i-try-to-withdraw/11622 "2023-01-20T04:37:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![ad2341](https://avatars.discourse-cdn.com/v4/letter/a/35a633/32.png) [@ad2341](https://forum.alpaca.markets/u/ad2341)\
**Post date:** [January 20, 2023, 4:37am UTC](https://forum.alpaca.markets/t/why-am-i-getting-and-error-when-i-try-to-withdraw/11622/1 "2023-01-20T04:37:22Z")

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I have tried withdrawing money through wire and ACH. Both are getting rejected repeatedly and support@alpaca.markets hasn’t responded in 3 days. Balance is sitting there and getting “Transfer Request Failed” anytime I try to take it out. Trading still works fine.

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**Author:** ![mahmoud\_alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/mahmoud_alpaca/32/4501_2.png) [@mahmoud\_alpaca](https://forum.alpaca.markets/u/mahmoud_alpaca)\
**Post date:** [January 20, 2023, 1:13pm UTC](https://forum.alpaca.markets/t/why-am-i-getting-and-error-when-i-try-to-withdraw/11622/2 "2023-01-20T13:13:29Z")

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Hello! Mahmoud from Alpaca here. Can you share with me your support ticket?

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**Author:** ![Arii\_Sichoix](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/arii_sichoix/32/5020_2.png) [@Arii\_Sichoix](https://forum.alpaca.markets/u/Arii_Sichoix)\
**Post date:** [January 20, 2023, 2:17pm UTC](https://forum.alpaca.markets/t/why-am-i-getting-and-error-when-i-try-to-withdraw/11622/3 "2023-01-20T14:17:22Z")

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Hi Mahmoud, I also experienced the same issue when I try to withdraw my funds to my account. I the support page is not loading. How can I proceed to the withdraw of my fund ? thank you

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**Author:** ![mahmoud\_alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/mahmoud_alpaca/32/4501_2.png) [@mahmoud\_alpaca](https://forum.alpaca.markets/u/mahmoud_alpaca)\
**Post date:** [January 20, 2023, 2:31pm UTC](https://forum.alpaca.markets/t/why-am-i-getting-and-error-when-i-try-to-withdraw/11622/4 "2023-01-20T14:31:11Z")

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Can you share with me your support ticket?