# Unable to use Live API Keys

**URL:** <https://forum.alpaca.markets/t/unable-to-use-live-api-keys/9199>\
**Category:** Alpaca Account Troubleshooting\
**Created:** [April 17, 2022, 4:19pm UTC](https://forum.alpaca.markets/t/unable-to-use-live-api-keys/9199 "2022-04-17T16:19:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jacob](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/jacob/32/4080_2.png) [@Jacob](https://forum.alpaca.markets/u/Jacob)\
**Post date:** [April 17, 2022, 4:19pm UTC](https://forum.alpaca.markets/t/unable-to-use-live-api-keys/9199/1 "2022-04-17T16:19:07Z")

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Hey I keep getting 403 Forbidden on all of my API requests when using my live accounts, even when the links and keys match. I can use my paper ones though, any reason why this is?

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**Author:** ![boomerb](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/boomerb/32/3898_2.png) [@boomerb](https://forum.alpaca.markets/u/boomerb)\
**Post date:** [April 24, 2022, 12:59am UTC](https://forum.alpaca.markets/t/unable-to-use-live-api-keys/9199/2 "2022-04-24T00:59:41Z")

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I am facing the same issue. I am on the paid plan, and the data loading is not working with live account api keys…

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<div class="post-metadata">

**Author:** ![vagrand](https://avatars.discourse-cdn.com/v4/letter/v/aca169/32.png) [@vagrand](https://forum.alpaca.markets/u/vagrand)\
**Post date:** [April 24, 2022, 2:23am UTC](https://forum.alpaca.markets/t/unable-to-use-live-api-keys/9199/3 "2022-04-24T02:23:22Z")

</div>

What routes are you hitting? I’m not having any issues at the moment.

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<div class="post-metadata">

**Author:** ![boomerb](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/boomerb/32/3898_2.png) [@boomerb](https://forum.alpaca.markets/u/boomerb)\
**Post date:** [April 24, 2022, 1:09pm UTC](https://forum.alpaca.markets/t/unable-to-use-live-api-keys/9199/4 "2022-04-24T13:09:32Z")

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Surprisingly, the api key and secret key for live account is working now. I guess the refresh for regenerate takes a few hours? I am on paid subscription by the way.

But when I request for market history of `feed=otc`, in, say

```auto
out = api.get_bars('GS', TimeFrame(15, TimeFrameUnit.Minute), start, end, feed='otc')

```

I get the following, subscription does not permit querying OTC data

```auto
subscription does not permit querying OTC data

```

Not sure why this is raised when I’m paying for the subscription.