# Trading not working

**URL:** https://forum.alpaca.markets/t/trading-not-working/5748
**Category:** Alpaca Trading
**Created:** [May 19, 2021, 1:58pm UTC](https://forum.alpaca.markets/t/trading-not-working/5748 "2021-05-19T13:58:13Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![mercator](https://avatars.discourse-cdn.com/v4/letter/m/e95f7d/32.png) [@mercator](https://forum.alpaca.markets/u/mercator)
#### Post date: [May 19, 2021, 1:58pm UTC](https://forum.alpaca.markets/t/trading-not-working/5748/1 "2021-05-19T13:58:13Z")

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I can not enter or exit any positions. I get errors such as “error parsing JSON response”, “request timed out”, “service unavailable”. Where can I find a contact email?

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### Author: ![Capo](https://avatars.discourse-cdn.com/v4/letter/c/ec9cab/32.png) [@Capo](https://forum.alpaca.markets/u/Capo)
#### Post date: [May 19, 2021, 3:12pm UTC](https://forum.alpaca.markets/t/trading-not-working/5748/2 "2021-05-19T15:12:28Z")

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I am getting the same error attempting to sell SGOL. not having issues with buying shares of other equities.