# Restricted to liquidation only, even with a over $25k cash amount in my living account **URL:** \ **Category:** Alpaca Trading\ **Created:** [May 9, 2024, 2:10pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182 "2024-05-09T14:10:28Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![ldcrsxx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/ldcrsxx/32/6876_2.png) [@ldcrsxx](https://forum.alpaca.markets/u/ldcrsxx)\ **Post date:** [May 9, 2024, 2:10pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/1 "2024-05-09T14:10:28Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/alp/original/2X/c/ce7604f4f7745e1cbd0d5d385092a86e169c8dff.png) It’s been two weeks, and still can’t make a trade. I have submitted a ticket for this 3 days ago. By now, not any definite answer has been given. I just want to known why and how to resolve this! Is there anyone else encountered this situation before? ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [May 9, 2024, 3:06pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/2 "2024-05-09T15:06:35Z")
@ldcrsxx Definitely work through Alpaca support. They are the ones that can help with specific account issues. That said, I can check on the status of your support ticket and maybe prioritize it. What is the support ticket number. I can look. ---
**Author:** ![ldcrsxx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/ldcrsxx/32/6876_2.png) [@ldcrsxx](https://forum.alpaca.markets/u/ldcrsxx)\ **Post date:** [May 9, 2024, 11:09pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/3 "2024-05-09T23:09:02Z")
Thanks! 1. 153276 2. RL30120 First one was created 3 days ago. And the second one has been created automatically as this topic created ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [May 10, 2024, 1:52pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/4 "2024-05-10T13:52:27Z")
@ldcrsxx I found the tickets and it looks like support has been in contact with you. There is some sort of issue with the account which is being looked into. I can’t add any more than that. Please be patient and work directly with support. Apologies. ---
**Author:** ![ldcrsxx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/ldcrsxx/32/6876_2.png) [@ldcrsxx](https://forum.alpaca.markets/u/ldcrsxx)\ **Post date:** [May 10, 2024, 2:57pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/5 "2024-05-10T14:57:27Z")
As to the support, it’s really bad experience. It’s been 4 days, I asked three times. Always replied as “looking into”, and no further information related to the issue. I don’t know why, I don’t know how, and I don’t know when. Not only this, sometimes they just don’t reply, until I send a new ticket to ask again. Ok. Thanks though! But I’ll keep contacting them directly to get an answer and also creating topics here everyday to give others a reminder! ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [May 10, 2024, 7:25pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/6 "2024-05-10T19:25:11Z")
@ldcrsxx Again, apologies for the issues you are having with support. You stated “_My account on this forum [has] just been blocked from posting._” That isn’t true. There shouldn’t be anything preventing you from posting. What are you experiencing that makes you feel you are “blocked”. I can maybe do some troubleshooting. ---
**Author:** ![ldcrsxx](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/ldcrsxx/32/6876_2.png) [@ldcrsxx](https://forum.alpaca.markets/u/ldcrsxx)\ **Post date:** [May 10, 2024, 10:19pm UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/7 "2024-05-10T22:19:18Z")
Sorry, my fault! I checked again, it’s ok! Maybe a network issue. I just so worried about my account that made everything overly sensitive and suspicious! Sorry again! ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [May 11, 2024, 1:23am UTC](https://forum.alpaca.markets/t/restricted-to-liquidation-only-even-with-a-over-25k-cash-amount-in-my-living-account/14182/8 "2024-05-11T01:23:27Z")
@ldcrsxx Glad to hear!