# IRA transfer screen show wrong brokerage account number

**URL:** <https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781>\
**Category:** Getting Started with Alpaca\
**Created:** [October 1, 2026, 7:56pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781 "2026-10-01T19:56:49Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![greno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/greno/32/9011_2.png) [@greno](https://forum.alpaca.markets/u/greno)\
**Post date:** [October 1, 2026, 7:56pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/1 "2026-10-01T19:56:49Z")

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On the final screen for an IRA transfer the brokerage account number I entered is replaced by a 4 digit number completely unrelated to what I entered. What to do here?

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**Author:** ![greno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/greno/32/9011_2.png) [@greno](https://forum.alpaca.markets/u/greno)\
**Post date:** [October 1, 2026, 8:55pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/2 "2026-10-01T20:55:35Z")

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So I look up this 4 digit number and it’s the 4-digit DTC clearing number of the brokerage that overlayed the account number.

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**Author:** ![greno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/greno/32/9011_2.png) [@greno](https://forum.alpaca.markets/u/greno)\
**Post date:** [October 2, 2026, 12:06am UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/3 "2026-10-02T00:06:12Z")

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Opened support ticket #365681 .

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**Author:** ![greno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/greno/32/9011_2.png) [@greno](https://forum.alpaca.markets/u/greno)\
**Post date:** [October 2, 2026, 3:12pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/4 "2026-10-02T15:12:16Z")

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No response from support. Tried again this morning. Same problem.

 ![Screenshot 2026-10-02 at 10-53-33 Alpaca – overlayed account number-edit](https://us1.discourse-cdn.com/flex020/uploads/alp/original/2X/c/cdc2c7918c9708048ef7f36a41b03d41ac6a984f.jpeg)

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**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\
**Post date:** [October 5, 2026, 1:24pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/5 "2026-10-05T13:24:43Z")

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@greno Thank you for highlighting this UI issue on the transfer details page. If you previously entered your correct account number everything will work OK. This is simply a UI issue.

I have notified the Alpaca team that handles the front-end webpages, and they will get it fixed  
.  
Again, thank you for highlighting this and providing the detailed and helpful feedback.

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**Author:** ![greno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/greno/32/9011_2.png) [@greno](https://forum.alpaca.markets/u/greno)\
**Post date:** [October 5, 2026, 2:30pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/6 "2026-10-05T14:30:45Z")

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Thanks for the response, Dan. I may wait until I see that page get fixed. I don’t want things stuck in limbo during transfers. Also, I think the name issue I encountered on trying to do an ACH transfer and having that fail is also going to affect IRA transfer as well. So both these issues need fixed in order to trust the transactions occurring successfully.

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**Author:** ![greno](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/greno/32/9011_2.png) [@greno](https://forum.alpaca.markets/u/greno)\
**Post date:** [October 14, 2026, 6:20pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/7 "2026-10-14T18:20:20Z")

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Removed. Refreshed all the pages and my transfer is back again.

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**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\
**Post date:** [October 15, 2026, 12:33pm UTC](https://forum.alpaca.markets/t/ira-transfer-screen-show-wrong-brokerage-account-number/19781/8 "2026-10-15T12:33:20Z")

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@greno the front end UI team fixed the issue with the incorrect number, so everything should be good to go now. Thank you for bringing this up.
