# Failure to Transfer Funds
**URL:** https://forum.alpaca.markets/t/failure-to-transfer-funds/14651
**Category:** Alpaca Trading
**Created:** [July 18, 2024, 5:28am UTC](https://forum.alpaca.markets/t/failure-to-transfer-funds/14651 "2024-07-18T05:28:31Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@Kbenke](https://forum.alpaca.markets/u/Kbenke)
#### Post date: [July 18, 2024, 5:28am UTC](https://forum.alpaca.markets/t/failure-to-transfer-funds/14651/1 "2024-07-18T05:28:31Z")
Why is your support inept and not able to update my bank account information after being given the correct information for months? Why are you refusing to transfer my funds when I have sent repeated proof that my side is set up correctly and sent you proof you are not sending to the right account?
This has been months and you are refusing to send me my funds.
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### Author:  [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)
#### Post date: [July 19, 2024, 12:18am UTC](https://forum.alpaca.markets/t/failure-to-transfer-funds/14651/2 "2024-07-19T00:18:32Z")
@Kbenke Apologies for any bad experience you have had with Alpaca. Please let me know your support ticket number and I may be able to expedite or help with the process.