# ERROR:root:error while consuming ws messages

**URL:** <https://forum.alpaca.markets/t/errorerror-while-consuming-ws-messages/2115>\
**Category:** Alpaca Integration Applications\
**Created:** [July 21, 2020, 2:40pm UTC](https://forum.alpaca.markets/t/errorerror-while-consuming-ws-messages/2115 "2020-07-21T14:40:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![badea](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/badea/32/1059_2.png) [@badea](https://forum.alpaca.markets/u/badea)\
**Post date:** [July 21, 2020, 2:40pm UTC](https://forum.alpaca.markets/t/errorerror-while-consuming-ws-messages/2115/1 "2020-07-21T14:40:27Z")

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Hello,

I’m running alpaca with pylivetrader and am getting this error:  
ERROR:root:error while consuming ws messages: [SSL: CERTIFICATE\_VERIFY\_FAILED] certificate verify failed (\_ssl.c:852)

Does anybody know what the problem and/or solution are?

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<div class="post-metadata">

**Author:** ![IISuperluminaLII](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/iisuperluminalii/32/784_2.png) [@IISuperluminaLII](https://forum.alpaca.markets/u/IISuperluminaLII)\
**Post date:** [July 21, 2020, 8:39pm UTC](https://forum.alpaca.markets/t/errorerror-while-consuming-ws-messages/2115/2 "2020-07-21T20:39:40Z")

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your ssl installation might be a bit old. One quick google search of your error seems to tell me it is you ssl installation that is the problem. check this out

> <https://stackoverflow.com/questions/41691327/ssl-sslerror-ssl-certificate-verify-failed-certificate-verify-failed-ssl-c>

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<div class="post-metadata">

**Author:** ![cmaer348](https://avatars.discourse-cdn.com/v4/letter/c/2acd7d/32.png) [@cmaer348](https://forum.alpaca.markets/u/cmaer348)\
**Post date:** [January 13, 2022, 4:24am UTC](https://forum.alpaca.markets/t/errorerror-while-consuming-ws-messages/2115/3 "2022-01-13T04:24:35Z")

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Found this helpful solution by hlchan-sg

1. go to [digicert.com/help/](http://digicert.com/help/)
2. key this in the server address: [https://paper-api.alpaca.markets](https://paper-api.alpaca.markets)
3. look at the immediate subject cert, these are the certs required to make things work
4. Download the cert at letsencrypt (dot) org/certs/lets-encrypt-r3.pem
5. in windows type run certmgr
6. under trusted root certification, right click import the downloaded file

Original Post: issueexplorer (dot) com/issue/alpacahq/alpaca-trade-api-python/510

 ![solution](https://us1.discourse-cdn.com/flex020/uploads/alp/original/2X/4/4f32537cc6bb6ea3cd2bbef4d548452226cdd6ac.jpeg)