# Cannot withdraw my funds

**URL:** <https://forum.alpaca.markets/t/cannot-withdraw-my-funds/11049>\
**Category:** Alpaca Account Troubleshooting\
**Created:** [November 11, 2022, 3:16pm UTC](https://forum.alpaca.markets/t/cannot-withdraw-my-funds/11049 "2022-11-11T15:16:29Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![robofrost](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/robofrost/32/3563_2.png) [@robofrost](https://forum.alpaca.markets/u/robofrost)\
**Post date:** [November 11, 2022, 3:16pm UTC](https://forum.alpaca.markets/t/cannot-withdraw-my-funds/11049/1 "2022-11-11T15:16:29Z")

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I am attempting to withdraw some funds from my Alpaca account to my bank account, but the withdrawal keeps getting cancelled – and customer service notified me that it needs to go back to the ORIGINAL account that initiated the funding. The problem is that account has been closed for some time now and I use a new bank account.

How can I withdraw my funds?

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**Author:** ![Allen\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/allen_alpaca/32/1598_2.png) [@Allen\_Alpaca](https://forum.alpaca.markets/u/Allen_Alpaca)\
**Post date:** [November 14, 2022, 5:25pm UTC](https://forum.alpaca.markets/t/cannot-withdraw-my-funds/11049/2 "2022-11-14T17:25:54Z")

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Can you please send in a copy of your new bank statement to support@alpaca.markets and we will take a look at your request to send the funds to a different acount?