# Bug - Can't close (Solved)

**URL:** https://forum.alpaca.markets/t/bug-cant-close-solved/2946
**Category:** Alpaca Trading
**Created:** [October 9, 2020, 4:08pm UTC](https://forum.alpaca.markets/t/bug-cant-close-solved/2946 "2020-10-09T16:08:34Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![TBD](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/tbd/32/1220_2.png) [@TBD](https://forum.alpaca.markets/u/TBD)
#### Post date: [October 9, 2020, 4:08pm UTC](https://forum.alpaca.markets/t/bug-cant-close-solved/2946/1 "2020-10-09T16:08:34Z")

</div>

SQQQ got filled more than 3 hours ago. I’m losing about $2.40 and can not exit. When I use liquidate, it suggests that I have orders. I’ve confirmed via the web I do not have any pending sells. I even tried to use “api.cancel\_all\_orders()” and nothing happened. 😑

Update - the order isn’t coming up in the last 100 closed orders. Yeah, I’ve processed thousands since. ☹

FINAL UPDATE  
Yeah, so I’m not crazy. I really could not cancel my pending order from almost 8 hours ago (until now). The order was not showing up on the dashboard and I could not cancel it using what I mentioned earlier.  
I noticed about an hour ago that I had 5 orders on my mobile app, but only 4 listed ease where. I decided to stop trading and canceled my pending orders. I went to the app and hit cancel all orders. Guess what? The app worked. Nothing else did. So yeah, definitely a bug.

Remember it should have appeared on the dashboard too.

---

<div class="post-metadata">

### Author: ![Civil\_All\_Day](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/civil_all_day/32/1402_2.png) [@Civil\_All\_Day](https://forum.alpaca.markets/u/Civil_All_Day)
#### Post date: [October 13, 2020, 8:17pm UTC](https://forum.alpaca.markets/t/bug-cant-close-solved/2946/2 "2020-10-13T20:17:12Z")

</div>

This is happening to me right now, only with SQ. Web app says I don’t have a pending order for SQ, mobile app says I do, but of course I can’t directly cancel the individual order through the mobile app. I cant sell my shares because there’s a pending order…

Fortunately, I’m only paper trading right now…
