# Alpaca team - Anyone there?

**URL:** <https://forum.alpaca.markets/t/alpaca-team-anyone-there/6357>\
**Category:** Alpaca Market Data\
**Created:** [July 29, 2021, 1:00pm UTC](https://forum.alpaca.markets/t/alpaca-team-anyone-there/6357 "2021-07-29T13:00:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tony\_Schumacher](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/tony_schumacher/32/2484_2.png) [@Tony\_Schumacher](https://forum.alpaca.markets/u/Tony_Schumacher)\
**Post date:** [July 29, 2021, 1:00pm UTC](https://forum.alpaca.markets/t/alpaca-team-anyone-there/6357/1 "2021-07-29T13:00:19Z")

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Hello, I want to sign up for a professional market data plan. When I went that route it forced me to create a professional brokerage account. When I went through the registration, it didn’t take all of my information and closed by basically saying “we will get back to you”. How long should I expect to wait until I hear from someone? It’s been 4 days so far. If I can’t get something setup shortly I will move on.

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**Author:** ![Mallory](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/mallory/32/2684_2.png) [@Mallory](https://forum.alpaca.markets/u/Mallory)\
**Post date:** [July 30, 2021, 6:25pm UTC](https://forum.alpaca.markets/t/alpaca-team-anyone-there/6357/2 "2021-07-30T18:25:18Z")

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Hey @Tony_Schumacher - please email support@alpaca.markets with your account details and I’ll look into this for you. Thanks!