# Account banking ACH vanished (UI) **URL:** \ **Category:** Alpaca Account Troubleshooting\ **Created:** [June 29, 2021, 2:37pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085 "2021-06-29T14:37:21Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![wfskmoney](https://avatars.discourse-cdn.com/v4/letter/w/b4bc9f/32.png) [@wfskmoney](https://forum.alpaca.markets/u/wfskmoney)\ **Post date:** [June 29, 2021, 2:37pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/1 "2021-06-29T14:37:21Z")
I deposited money via ACH (bank of america), it worked fine. Now the UI changed and all the options are gone!!! What is going on? How is it now possible to withdraw or deposit money? grateful for feedback! wfskmoney ---
**Author:** ![Mallory](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/mallory/32/2684_2.png) [@Mallory](https://forum.alpaca.markets/u/Mallory)\ **Post date:** [June 29, 2021, 2:49pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/2 "2021-06-29T14:49:28Z")
Hi @wfskmoney - Are you using the Trading API, or the Broker API? ---
**Author:** ![wfskmoney](https://avatars.discourse-cdn.com/v4/letter/w/b4bc9f/32.png) [@wfskmoney](https://forum.alpaca.markets/u/wfskmoney)\ **Post date:** [June 29, 2021, 2:51pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/3 "2021-06-29T14:51:14Z")
Just the UI. There was a PLAID UI to deposit / withdraw. Now that seems to have been replaced by another provider and there is no button/function available to withdraw. ---
**Author:** ![Mallory](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/mallory/32/2684_2.png) [@Mallory](https://forum.alpaca.markets/u/Mallory)\ **Post date:** [June 29, 2021, 8:58pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/4 "2021-06-29T20:58:26Z")
Hi there - we have put it back in, but there is a new provider coming to offer deposits. Please let me know if you are able to see the ACH tab now! ---
**Author:** ![wfskmoney](https://avatars.discourse-cdn.com/v4/letter/w/b4bc9f/32.png) [@wfskmoney](https://forum.alpaca.markets/u/wfskmoney)\ **Post date:** [June 29, 2021, 11:25pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/5 "2021-06-29T23:25:13Z")
@Mallory …unfortunately, it doesnt appear in my UI. (note that my tax residency is Switzerland, but I do have USA bank accounts at BOA). ![image](https://us1.discourse-cdn.com/flex020/uploads/alp/original/2X/7/7b8db98784ce2424f047968450b1aa36fcaaf007.png) ---
**Author:** ![Mallory](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/mallory/32/2684_2.png) [@Mallory](https://forum.alpaca.markets/u/Mallory)\ **Post date:** [June 30, 2021, 5:39pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/6 "2021-06-30T17:39:27Z")
Hi @wfskmoney - we are working on restoring this for folks outside of the US that previously had an ACH relationship. Keep an eye on this to be deployed by the end of the day today! ---
**Author:** ![wfskmoney](https://avatars.discourse-cdn.com/v4/letter/w/b4bc9f/32.png) [@wfskmoney](https://forum.alpaca.markets/u/wfskmoney)\ **Post date:** [July 2, 2021, 3:02pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/7 "2021-07-02T15:02:43Z")
thank you @Mallory. I can see the Ach tab now. however the max I can withdraw is 300 usd! is this another bug? when I try to use the wire out instead, it says “you can only connect one account”. so as of now I cannot access my money and am completely blocked. do I have to write an extra ticket to support to be able to withdraw my money? this is really scaring me as a user ---
**Author:** ![Angela](https://avatars.discourse-cdn.com/v4/letter/a/f9ae1b/32.png) [@Angela](https://forum.alpaca.markets/u/Angela)\ **Post date:** [July 8, 2021, 2:43pm UTC](https://forum.alpaca.markets/t/account-banking-ach-vanished-ui/6085/8 "2021-07-08T14:43:58Z")
Hey how are you doing how was your day