# 2023 tax is still not ready! **URL:** \ **Category:** Alpaca Trading\ **Created:** [March 16, 2024, 3:32pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868 "2024-03-16T15:32:40Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 16, 2024, 3:32pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/1 "2024-03-16T15:32:40Z")
Hi, My account (931191693) still flashes the message " **2023 Tax Update:** Most 1099s are available now. A small portion of accounts are outstanding to ensure adjusted cost is correct. Please allow additional time for these to be uploaded before March 15, 2024 deadline. Thank you for your patience.", But today is March 16, and my tax is still not ready! Sonny ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [March 16, 2024, 4:21pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/2 "2024-03-16T16:21:50Z")
@sonny8huang Check in the `Account->Documents` tab in the web UI. You should see a PDF document labeled `tax_statement`. If you do not see it, contact support@alpaca.markets. All statements should be available now. ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 16, 2024, 4:23pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/3 "2024-03-16T16:23:26Z")
> [@Dan\_Whitnable\_Alpaca](#): > > support@alpaca.markets I still don’t see it. Email them now ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 16, 2024, 8:08pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/4 "2024-03-16T20:08:06Z")
No respond from email, and still no tax document ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 18, 2024, 6:26pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/5 "2024-03-18T18:26:45Z")
Hi, @Dan_Whitnable_Alpaca the support email has no responds and no progress for this issue!! Is there any way u can expedite this issue? Thx ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [March 18, 2024, 6:38pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/6 "2024-03-18T18:38:10Z")
@sonny8huang I cannot really add any more than what support has done. That said, what is the support ticket number? I can see if there is any hold up. ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 18, 2024, 7:07pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/7 "2024-03-18T19:07:51Z")
They didn’t respond at all! No ticket! ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [March 18, 2024, 7:11pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/8 "2024-03-18T19:11:40Z")
@sonny8huang Ah, there should have been at least an automated response. Sometimes emails get caught in the spam folder. What is your email address. I can check. ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 18, 2024, 7:23pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/9 "2024-03-18T19:23:57Z")
Nope, I got the respond from last issue at 03/08 before, not this time! Any way u can create the support ticket on the behalf of me? (My account 931191693) ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [March 18, 2024, 7:25pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/10 "2024-03-18T19:25:38Z")
@sonny8huang What was that ticket number? ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 18, 2024, 7:27pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/11 "2024-03-18T19:27:22Z")
How can I create ticket? ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [March 18, 2024, 7:34pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/12 "2024-03-18T19:34:45Z")
@sonny8huang A new support ticket is created every time you send a new email to support@alpaca.markets. ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 18, 2024, 7:49pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/13 "2024-03-18T19:49:51Z")
I have sent several emails about this issue, no auto-respond email, no tickets, no responds and no resolutions! I appreciate everything you have done, but ur support system is broken! ---
**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\ **Post date:** [March 18, 2024, 7:55pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/14 "2024-03-18T19:55:45Z")
@sonny8huang As mentioned, there can at times be emails that get stuck in the spam folder. If you have the ticket number of a response that you have received (which then I can get your email) or simply your email address I can check if that’s the issue. ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 18, 2024, 8:00pm UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/15 "2024-03-18T20:00:44Z")
I have checked my spam folder, no responses. my email address [sonny\_z\_huang@yahoo.com](mailto:sonny_z_huang@yahoo.com) ---
**Author:** ![sonny8huang](https://avatars.discourse-cdn.com/v4/letter/s/34f0e0/32.png) [@sonny8huang](https://forum.alpaca.markets/u/sonny8huang)\ **Post date:** [March 19, 2024, 2:23am UTC](https://forum.alpaca.markets/t/2023-tax-is-still-not-ready/13868/16 "2024-03-19T02:23:37Z")
Tax statements finally came! Thx @Dan_Whitnable_Alpaca !