# 0 BUYING POWER need help

**URL:** <https://forum.alpaca.markets/t/0-buying-power-need-help/5656>\
**Category:** Random\
**Created:** [May 8, 2021, 7:03am UTC](https://forum.alpaca.markets/t/0-buying-power-need-help/5656 "2021-05-08T07:03:32Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![shumin\_lin](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/shumin_lin/32/2574_2.png) [@shumin\_lin](https://forum.alpaca.markets/u/shumin_lin)\
**Post date:** [May 8, 2021, 7:03am UTC](https://forum.alpaca.markets/t/0-buying-power-need-help/5656/1 "2021-05-08T07:03:32Z")

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hi MY ACCOUNT HAVE 0 BUYING POWER, BUT I still have 16k in my account, what should i do ?

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**Author:** ![Dan\_Whitnable\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/dan_whitnable_alpaca/32/1658_2.png) [@Dan\_Whitnable\_Alpaca](https://forum.alpaca.markets/u/Dan_Whitnable_Alpaca)\
**Post date:** [May 10, 2021, 3:59pm UTC](https://forum.alpaca.markets/t/0-buying-power-need-help/5656/2 "2021-05-10T15:59:24Z")

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@shumin_lin For account specific issues, especially if urgent, please send a note to the Alpaca support team at support@alpaca,markets. Ensure you include your account number and/or the email associated with the account so they can find it. Also mention if this is for a paper or live account.

That said, you can calculate buying power yourself to see if it’s off. Here is the general formula

> buying\_power = (multiplier x equity) - sum(long and short holdings)

The ‘multiplier’ can be either 1 (if the account equity is less than $2000), 2 (for funds borrowed overnight which is called RegT buying power), or 4 (for funds borrowed during the day for day trading). Ensure you use a positive value (ie the abs of the holdings).

So, if your holdings are more than 2x your equity then your buying power will be zero. That is for RegT, or overnight, buying power. If day trading, intraday buying power is 4x.

Also note that if your account equity drops below $2000 then the multiplier drops to 1.

Could any of these things be the issue?

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**Author:** ![shumin\_lin](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/shumin_lin/32/2574_2.png) [@shumin\_lin](https://forum.alpaca.markets/u/shumin_lin)\
**Post date:** [May 11, 2021, 1:39am UTC](https://forum.alpaca.markets/t/0-buying-power-need-help/5656/3 "2021-05-11T01:39:22Z")

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send email to support@alpaca,markets ? this is not email address

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**Author:** ![shumin\_lin](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/shumin_lin/32/2574_2.png) [@shumin\_lin](https://forum.alpaca.markets/u/shumin_lin)\
**Post date:** [May 11, 2021, 1:39am UTC](https://forum.alpaca.markets/t/0-buying-power-need-help/5656/4 "2021-05-11T01:39:59Z")

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send email to support@alpaca,markets ? this is not an email address

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**Author:** ![Jason\_Bohne\_Alpaca](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.alpaca.markets/jason_bohne_alpaca/32/1104_2.png) [@Jason\_Bohne\_Alpaca](https://forum.alpaca.markets/u/Jason_Bohne_Alpaca)\
**Post date:** [May 11, 2021, 2:10pm UTC](https://forum.alpaca.markets/t/0-buying-power-need-help/5656/5 "2021-05-11T14:10:58Z")

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Hey @shumin_lin

The support email is support@alpaca.markets

Jason from Alpaca
