# Getting Started with Alpaca **URL:** https://forum.alpaca.markets/c/getting-started-with-alpaca/19.md?page=1 [Latest](https://forum.alpaca.markets/latest.md) · [Categories](https://forum.alpaca.markets/categories.md) **Page:** 2 --- ## [Lost Wire - Missing Memo (Tickets 330124 & 335234)](https://forum.alpaca.markets/t/lost-wire-missing-memo-tickets-330124-335234/19499)
**Author:** [@Gl0ox](https://forum.alpaca.markets/u/Gl0ox)\ **Replies:** 2\ **Last updated:** [August 14, 2026, 12:51pm UTC](https://forum.alpaca.markets/t/lost-wire-missing-memo-tickets-330124-335234/19499 "2026-08-14T12:51:41Z")
Hello, I initiated a wire transfer from my bank on July 31, but I forgot to include the FFC account memo. The money left my account but was never credited to me (both accounts are under the exact same name). I opened t… --- ## [Locked out of account](https://forum.alpaca.markets/t/locked-out-of-account/19464)
**Author:** [@Quoc-Bao\_Ma](https://forum.alpaca.markets/u/Quoc-Bao_Ma)\ **Replies:** 3\ **Last updated:** [August 8, 2026, 11:09am UTC](https://forum.alpaca.markets/t/locked-out-of-account/19464 "2026-08-08T11:09:35Z")
Does anyone know how to contact support (besides email)? I’ve been locked out of my account for weeks already and none of my support tickets have been responded too. I can not withdrawal. I can not deposit. kinda stuck. --- ## [IEX or SIP with a free account](https://forum.alpaca.markets/t/iex-or-sip-with-a-free-account/17141)
**Author:** [@ali\_khan](https://forum.alpaca.markets/u/ali_khan)\ **Replies:** 3\ **Last updated:** [August 3, 2026, 4:37pm UTC](https://forum.alpaca.markets/t/iex-or-sip-with-a-free-account/17141 "2026-08-03T16:37:36Z")
i have a free account for now. For coding I guess I need one of these (IEX or SIP). Which one I can use with the free account and how to change setting in my account in order to be able to get access? Thank you so much. … --- ## [Options trading right now](https://forum.alpaca.markets/t/options-trading-right-now/19423)
**Author:** [@m.muell](https://forum.alpaca.markets/u/m.muell)\ **Replies:** 5\ **Last updated:** [July 30, 2026, 5:13pm UTC](https://forum.alpaca.markets/t/options-trading-right-now/19423 "2026-07-30T17:13:40Z")
I cant trade options its saying I need to read api or watch tutorial videos to as options is on live account but im trading live account though --- ## [Authenticate doesn't active my account](https://forum.alpaca.markets/t/authenticate-doesnt-active-my-account/19421)
**Author:** [@just\_normal2026](https://forum.alpaca.markets/u/just_normal2026)\ **Replies:** 0\ **Last updated:** [July 30, 2026, 9:41am UTC](https://forum.alpaca.markets/t/authenticate-doesnt-active-my-account/19421 "2026-07-30T09:41:51Z")
how to active my account --- ## [Alpaca forum account hijacking](https://forum.alpaca.markets/t/alpaca-forum-account-hijacking/19370)
**Author:** [@Felipe\_Aumann](https://forum.alpaca.markets/u/Felipe_Aumann)\ **Replies:** 9\ **Last updated:** [July 26, 2026, 1:53pm UTC](https://forum.alpaca.markets/t/alpaca-forum-account-hijacking/19370 "2026-07-26T13:53:55Z")
How you guys even allow this to happen in your platform Nasty. --- ## [On the cusp of getting back into trading](https://forum.alpaca.markets/t/on-the-cusp-of-getting-back-into-trading/19379)
**Author:** [@kris](https://forum.alpaca.markets/u/kris)\ **Replies:** 0\ **Last updated:** [July 22, 2026, 8:54pm UTC](https://forum.alpaca.markets/t/on-the-cusp-of-getting-back-into-trading/19379 "2026-07-22T20:54:42Z")
I’ve been trading on and off and writing algorithms for the past couple of years.What’s everyone’s experiences currently while trading? Are you profitable or not profitable. I’m thinking about getting back into trading. … --- ## [Customer Support mishandling & loss of fund issue](https://forum.alpaca.markets/t/customer-support-mishandling-loss-of-fund-issue/19335)
**Author:** [@Emmi](https://forum.alpaca.markets/u/Emmi)\ **Replies:** 7\ **Last updated:** [July 18, 2026, 6:22am UTC](https://forum.alpaca.markets/t/customer-support-mishandling-loss-of-fund-issue/19335 "2026-07-18T06:22:40Z")
There is an issue which was mishandled and loss of funds was taken by myself and customer support is not helping. Please advise whom to contact in this regards. --- ## [A product that never went live](https://forum.alpaca.markets/t/a-product-that-never-went-live/19341)
**Author:** [@kris](https://forum.alpaca.markets/u/kris)\ **Replies:** 0\ **Last updated:** [July 16, 2026, 9:33pm UTC](https://forum.alpaca.markets/t/a-product-that-never-went-live/19341 "2026-07-16T21:33:44Z")
I’m happy that they’re starting to test this agent project but make sure that you test it for over a month in live trading, that’s what I did when I realized my own project became not profitable anymore good luck! --- ## [A product that doesn't exist](https://forum.alpaca.markets/t/a-product-that-doesnt-exist/19320)
**Author:** [@kris](https://forum.alpaca.markets/u/kris)\ **Replies:** 0\ **Last updated:** [July 15, 2026, 10:46am UTC](https://forum.alpaca.markets/t/a-product-that-doesnt-exist/19320 "2026-07-15T10:46:40Z")
I’m not sure why alpaca.markets is wasting time advertising a product that hasn’t been built yet , better yet show us how this is past ai slop .. Maybe some videos of progress in this “work” that I bet hasn’t even b… --- ## [Login Issue - Keep getting kicked back to login](https://forum.alpaca.markets/t/login-issue-keep-getting-kicked-back-to-login/19266)
**Author:** [@Eliasdude2001](https://forum.alpaca.markets/u/Eliasdude2001)\ **Replies:** 4\ **Last updated:** [July 14, 2026, 2:04pm UTC](https://forum.alpaca.markets/t/login-issue-keep-getting-kicked-back-to-login/19266 "2026-07-14T14:04:17Z")
Created an account, put in all my info, and as soon as I finished uploading my documents, the website kicked me out. Every time I login I see the screen for ~0.5 s and then get kicked back to the login screen. Seems this… --- ## [Payment for order flow a little weekend.History lesson](https://forum.alpaca.markets/t/payment-for-order-flow-a-little-weekend-history-lesson/19279)
**Author:** [@kris](https://forum.alpaca.markets/u/kris)\ **Replies:** 0\ **Last updated:** [July 11, 2026, 4:57pm UTC](https://forum.alpaca.markets/t/payment-for-order-flow-a-little-weekend-history-lesson/19279 "2026-07-11T16:57:35Z")
When building applications and software, just make sure You’re on the right side of history, a lot of things are about to change.I can guarantee you that! --- ## [Again with payment for order flow](https://forum.alpaca.markets/t/again-with-payment-for-order-flow/19250)
**Author:** [@kris](https://forum.alpaca.markets/u/kris)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 4:31pm UTC](https://forum.alpaca.markets/t/again-with-payment-for-order-flow/19250 "2026-07-10T16:31:02Z")
Starting to realize that payment for order flows nothing more than a insider trading mechanism, you can correct me if I’m wrong, but if our orders are getting exposed to another company first via payment for order flow, … --- ## [Error submitting additional info: permission denied to update country\_of\_tax\_residence or not recognized](https://forum.alpaca.markets/t/error-submitting-additional-info-permission-denied-to-update-country-of-tax-residence-or-not-recognized/19249)
**Author:** [@aybrkm](https://forum.alpaca.markets/u/aybrkm)\ **Replies:** 0\ **Last updated:** [July 10, 2026, 6:43am UTC](https://forum.alpaca.markets/t/error-submitting-additional-info-permission-denied-to-update-country-of-tax-residence-or-not-recognized/19249 "2026-07-10T06:43:07Z")
I have registered to your Trader API platform and am trying to buy algo trader plus membership, however I get the following error message while trying to do so; Error submitting additional info: permission denied to upd… --- ## [In regards to payment for order flow](https://forum.alpaca.markets/t/in-regards-to-payment-for-order-flow/19236)
**Author:** [@kris](https://forum.alpaca.markets/u/kris)\ **Replies:** 3\ **Last updated:** [July 8, 2026, 5:29pm UTC](https://forum.alpaca.markets/t/in-regards-to-payment-for-order-flow/19236 "2026-07-08T17:29:33Z")
After reviewing everything that has changed.So far there is one limiting issue.I don’t like that alpaca forces all of their account users to have been subject to payment for order flow. I think if someone is paying for … --- ## [Mark-to-Market Accounting Support](https://forum.alpaca.markets/t/mark-to-market-accounting-support/17205)
**Author:** [@Charles\_Costello](https://forum.alpaca.markets/u/Charles_Costello)\ **Replies:** 7\ **Last updated:** [July 6, 2026, 8:59pm UTC](https://forum.alpaca.markets/t/mark-to-market-accounting-support/17205 "2026-07-06T20:59:20Z")
Does Alpaca support 475 Mark-to-Market election reporting for it’s business and/or individual accounts? --- ## [How are incoming ACATS share transfers valued for net deposit / Elite qualification?](https://forum.alpaca.markets/t/how-are-incoming-acats-share-transfers-valued-for-net-deposit-elite-qualification/19192)
**Author:** [@joe\_m](https://forum.alpaca.markets/u/joe_m)\ **Replies:** 4\ **Last updated:** [July 1, 2026, 2:39pm UTC](https://forum.alpaca.markets/t/how-are-incoming-acats-share-transfers-valued-for-net-deposit-elite-qualification/19192 "2026-07-01T14:39:45Z")
Hi everyone, Quick question I’m hoping someone can clarify — when shares are transferred in via ACATS, how does Alpaca value them for the purposes of net deposit calculations? Specifically: is it the market price on th… --- ## [Money goes to 0 on paper trading account](https://forum.alpaca.markets/t/money-goes-to-0-on-paper-trading-account/19188)
**Author:** [@FQS\_LLC](https://forum.alpaca.markets/u/FQS_LLC)\ **Replies:** 1\ **Last updated:** [June 30, 2026, 1:33pm UTC](https://forum.alpaca.markets/t/money-goes-to-0-on-paper-trading-account/19188 "2026-06-30T13:33:10Z")
I opened a paper trading account and the next day the money went down to 0. How do I fix it? --- ## [Country of Tax Residence Indonesia](https://forum.alpaca.markets/t/country-of-tax-residence-indonesia/11836)
**Author:** [@Sevien\_Sevien](https://forum.alpaca.markets/u/Sevien_Sevien)\ **Replies:** 6\ **Last updated:** [June 29, 2026, 1:00pm UTC](https://forum.alpaca.markets/t/country-of-tax-residence-indonesia/11836 "2026-06-29T13:00:11Z")
I cannot use Alpaca since my Country of Tax Residence is Indonesia. Do you have any other way that can help me? --- ## [WHERE IS MY MONEY ? the first deposit is still missing](https://forum.alpaca.markets/t/where-is-my-money-the-first-deposit-is-still-missing/19178)
**Author:** [@asuralhp](https://forum.alpaca.markets/u/asuralhp)\ **Replies:** 1\ **Last updated:** [June 27, 2026, 12:57pm UTC](https://forum.alpaca.markets/t/where-is-my-money-the-first-deposit-is-still-missing/19178 "2026-06-27T12:57:43Z")
could anyone help? I follow the deposit instruction and do an international wire transaction of $USD 6900 with Reference FFC LPCA-262465289 on Date 04/06/2026 to alpaca bank account I did not see the account bala… --- ## [How does Alpaca generate the 1099](https://forum.alpaca.markets/t/how-does-alpaca-generate-the-1099/19175)
**Author:** [@Angelo\_Mendonca](https://forum.alpaca.markets/u/Angelo_Mendonca)\ **Replies:** 0\ **Last updated:** [June 27, 2026, 3:54am UTC](https://forum.alpaca.markets/t/how-does-alpaca-generate-the-1099/19175 "2026-06-27T03:54:26Z")
Hi all, I’m running an algorithmic trading strategy that generates a high volume of fills daily (1,000+ share scalps across multiple symbols). I’m trying to reconcile my local trade logs with my official account stateme… --- ## [Old data returned by API](https://forum.alpaca.markets/t/old-data-returned-by-api/2893)
**Author:** [@obor](https://forum.alpaca.markets/u/obor)\ **Replies:** 2\ **Last updated:** [June 15, 2026, 10:44pm UTC](https://forum.alpaca.markets/t/old-data-returned-by-api/2893 "2026-06-15T22:44:31Z")
Hi there! Hope this is in the right spot. I recently started using Alpaca and have been working on developing a paper trading algorithm, and I’ve noticed that a lot of the data returned by the API is old. Specifically, I… --- ## [Scam ? Please Help!](https://forum.alpaca.markets/t/scam-please-help/19002)
**Author:** [@Rojo](https://forum.alpaca.markets/u/Rojo)\ **Replies:** 2\ **Last updated:** [June 11, 2026, 1:42am UTC](https://forum.alpaca.markets/t/scam-please-help/19002 "2026-06-11T01:42:01Z")
Ive been contacted by this user on my PM and they informed me they are staff. I shared my account number and email before I realised that their account is private. They told me that only staff can PM me. Can someone veri… --- ## [Can't create individual account in Canada](https://forum.alpaca.markets/t/cant-create-individual-account-in-canada/7291)
**Author:** [@alexbet](https://forum.alpaca.markets/u/alexbet)\ **Replies:** 18\ **Last updated:** [June 10, 2026, 4:13pm UTC](https://forum.alpaca.markets/t/cant-create-individual-account-in-canada/7291 "2026-06-10T16:13:05Z")
I am a resident and citizen of Canada. When trying to create an individual account, Canada is not present in the list of countries. Why? Can’t I create an account if I am from Canada? Thanks! Alex --- ## [Reclaim witholding tax](https://forum.alpaca.markets/t/reclaim-witholding-tax/19061)
**Author:** [@roman78](https://forum.alpaca.markets/u/roman78)\ **Replies:** 0\ **Last updated:** [June 9, 2026, 9:53am UTC](https://forum.alpaca.markets/t/reclaim-witholding-tax/19061 "2026-06-09T09:53:49Z")
Any update when we recieve back witheld taxes from distribution classified as a (ROC,Interest,LTCG,STCG).? --- ## [Margin Requirement at EOD](https://forum.alpaca.markets/t/margin-requirement-at-eod/18896)
**Author:** [@R333](https://forum.alpaca.markets/u/R333)\ **Replies:** 2\ **Last updated:** [June 8, 2026, 6:10am UTC](https://forum.alpaca.markets/t/margin-requirement-at-eod/18896 "2026-06-08T06:10:45Z")
Hi there, I am already using Alpaca API for a while, but recently started looking at Margin Trading. Following the instructions on https://docs.alpaca.markets/us/docs/margin-and-short-selling, I am a bit confused regar… --- ## [General Question](https://forum.alpaca.markets/t/general-question/2308)
**Author:** [@Etienne\_Brunet](https://forum.alpaca.markets/u/Etienne_Brunet)\ **Replies:** 5\ **Last updated:** [June 4, 2026, 6:52pm UTC](https://forum.alpaca.markets/t/general-question/2308 "2026-06-04T18:52:45Z")
Q - Does Alpaca require a minimum deposit? For individual taxable accounts (both US and non-US residents) : No, Alpaca does not require a minimal deposit to fund your account. For US business accounts : No, Alpaca does… --- ## [LLC account creation problems](https://forum.alpaca.markets/t/llc-account-creation-problems/19008)
**Author:** [@Vijam](https://forum.alpaca.markets/u/Vijam)\ **Replies:** 0\ **Last updated:** [June 4, 2026, 12:55pm UTC](https://forum.alpaca.markets/t/llc-account-creation-problems/19008 "2026-06-04T12:55:34Z")
I signed up as an individual as that page asks for first and last name. When I try to open a live account for an LLC, I get the error that account must me inpaoert trading status. How do I get around this? Thanks! --- ## [Day Trade Counter Explanation](https://forum.alpaca.markets/t/day-trade-counter-explanation/12560)
**Author:** [@Scn64](https://forum.alpaca.markets/u/Scn64)\ **Replies:** 4\ **Last updated:** [June 3, 2026, 12:04pm UTC](https://forum.alpaca.markets/t/day-trade-counter-explanation/12560 "2026-06-03T12:04:50Z")
I just started testing some strategies with the API today in paper. During after hours trading, I bought shares of two different stocks. Once the orders were filled, I immediately set up two OCO orders to sell everything… --- ## [MFA CODE RECOVERY ](https://forum.alpaca.markets/t/mfa-code-recovery/18983)
**Author:** [@Rebeckya](https://forum.alpaca.markets/u/Rebeckya)\ **Replies:** 0\ **Last updated:** [June 3, 2026, 11:08am UTC](https://forum.alpaca.markets/t/mfa-code-recovery/18983 "2026-06-03T11:08:17Z")
I am so frustrated trying to receive a MFA Code. I have sent my api, my account number, email etc. I seem to be in a loop with poorly coded bots. Please help!!! [Previous page](https://forum.alpaca.markets/c/getting-started-with-alpaca/19.md) [Next page](https://forum.alpaca.markets/c/getting-started-with-alpaca/19.md?page=2)